COMMITMENT TO PRIVACY
BRITTON DIAMONDS is committed to maintaining the security and privacy of your personal information. This Policy documents our on-going commitment to you and has been developed in compliance with privacy law in Canada.
1. SCOPE OF POLICY
This Policy addresses personal information about individuals and does not apply to information about corporate or commercial entities who are our suppliers or customers. Commercial information may be subject to protection under other policies and practices and through contractual arrangements, including confidentiality agreements. This Policy does not impose any limits on the collection, use or disclosure of the following information by BRITTON:
- your business contact information; or
- publicly available information recognized under the British Columbia Personal Information Protection Act.
BRITTON DIAMONDS is accountable and responsible for personal information under its control. BRITTON DIAMONDS has designated a Privacy Officer who is accountable for their compliance with this Policy.
We will adopt procedures to protect personal information, receive and respond to complaints and inquiries, train staff regarding privacy policies and procedures and communicate policies and procedures to you.
BRITTON DIAMONDS collects your personal information for the following purposes:
- to provide and administer products and services requested and to use and disclose the information for any purpose related to the provision of requested products and services including billing you for the provision of requested products and services;
- to determine which products and services may meet your potential needs;
- to authenticate your identity;
- to collect debts owed to us;
- to comply with legal and regulatory requirements;
The purposes listed above are a reasonably necessary part of your relationship with BRITTON DIAMONDS..
When your personal information is to be used for a purpose not previously identified, the new purpose will be disclosed to you prior to such use, and your consent will be sought unless the use is authorized or required by law.
We will obtain your consent to collect, use or disclose personal information except where it is authorized or required by law to do so without consent.
Your consent may be express or implied, or given through your authorized representative.
Consent may be provided orally, in writing, electronically, through inaction (such as when you fail to notify us that you do not wish your personal information collected/used/disclosed for optional purposes following reasonable notice to you) or otherwise. For example, oral consent could be expressed over the telephone at the time information is being collected; electronically when submitting an agreement, application or other information; or in writing when signing an agreement or application form.
You may withdraw your consent at any time, subject to legal or contractual restrictions, provided reasonable written notice of withdrawal of consent is given by you to BRITTON DIAMONDS. Upon receipt of your written notice, we will inform you of the likely consequences of the withdrawal, which may include the inability of BRITTON DIAMONDS to provide certain products or services for which the delivery of that information is a prerequisite.
You hereby consent to BRITTON DIAMONDS disclosing your personal information to a third party provider under contract with BRITTON DIAMONDS for the purposes of payment processing and storage. In such circumstances the third party shall hold and use your personal information in compliance with privacy laws and shall not disclose your personal information without the consent of BRITTON DIAMONDS pursuant to this Policy.
5. LIMITS ON COLLECTION OF PERSONAL INFORMATION
We will not collect personal information indiscriminately and will limit the collection of your personal information to what is reasonably necessary to provide a product or service and which is reasonably necessary for the purposes consented to by you. We may also collect information as authorized by law.
6. RETENTION OF PERSONAL INFORMATION
Your personal information will only be used or disclosed for the purposes set out above and as authorized by law.
We will keep personal information used for at least one year after using it.
We will take due care when destroying personal information so as to prevent unauthorized access to such information.
We will make a reasonable effort to ensure that personal information it is using or disclosing is accurate and complete. We will rely on you to ensure that certain information, such as your street address, e-mail address or telephone number, is current, complete and accurate.
If you notify us of the inaccuracy or incompleteness of personal information, we will amend the information as required. If appropriate, we will send the amended information to third parties to whom the information has been disclosed.
When a challenge regarding the accuracy of personal information is not resolved to your satisfaction, we will annotate the personal information under its control with a note that a correction was requested but not made.
8. SAFEGUARDING PERSONAL INFORMATION
We will protect the personal information in our custody or control by making reasonable security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks.
You should be aware that confidentiality and security are not assured when information is transmitted through e-mail or wireless communication. BRITTON DIAMONDS will not be responsible for any loss or damage suffered as a result of a breach of security or confidentiality when information is transmitted by e-mail or wireless communication.
9. PROVIDING ACCESS
You have a right to access your personal information held by us.
Upon written request and authentication of identity, we will provide you with personal information under our control, information about the ways in which that information is being used and a description of the individuals and organizations to whom such information has been disclosed.
We may charge a reasonable fee for providing personal information in response to an access request and will provide an estimate of any such fee upon receiving a written access to personal information request. We may require a deposit for all or part of the fee.
We will make personal information available within 30 days or provide written notice where additional time is required to fulfill the request.
In some situations, we may not be able to provide access to certain personal information. We may also be prevented by law from providing access to certain personal information.
Where an access request is refused in whole or in part, we will notify you in writing, giving the reason for refusal and outlining further steps which are available to you.
10. CHANGES TO POLICY
To keep pace with economic and technological changes, we may revise this Policy from time to time. The revised Policy will be posted on our website, and will come into effect 30 days after it is posted.
Attention: Privacy Officer
In this Policy:
The terms “we” or “our” refer to BRITTON DIAMONDS;
“collection” means the act of gathering, acquiring, or obtaining personal information from any source, including third parties, by any means;
“consent” means voluntary agreement to the collection, use and disclosure of personal information for specified purposes;
“disclosure” means making personal information available to a third party;
“personal information” means information about an identifiable individual but does not include his or her business contact information. Personal information does not include (a) information concerning corporate or commercial entities or (b) publicly available information. It also does not include information that cannot be associated with a specific individual;
“Privacy Officer” means an individual designated by BRITTON DIAMONDS who is accountable for compliance with this Policy by BRITTON DIAMONDS and whose contact particulars are set forth in this Policy;
“third party” means an individual or organization other than BRITTON DIAMONDS and you;
“use” means the treatment and handling of personal information by and within BRITTON DIAMONS.[Version #1.1]